definition installment loans

I experienced pretty good solution, an excellent speed, and you may safeguarded a great financing

I experienced pretty good solution, an excellent speed, and you may safeguarded a great financing

“I’ve been a part for a long time and you will recently refinanced my personal mortgage which have DOCFCU. There had been a few women in the loan division you to definitely helped me enormously and you will leftover me personally cutting edge every step of the way. There were some hard products in the act (that has been asked) and i also got specific technology issues, back at my end, for the distribution a few of the needed paperwork. Cecilia got the amount of time commit far above to greatly help myself with those facts. One another female (Cecilia and you will Cindy) are fantastic possessions into organization. Their patience and customer care are excellent, and that i would not think twice to explore DOCFCU to have my personal coming monetary needs.”

“I would like to match Octavia. I recently refinanced to the a unique loan and because I experienced one or two other financing – home financing and you will a great HELOC – that have DOCFCU it was some time tricky workouts the brand new strategies to the new lender in some instances. Octavia is usually punctual, educated, and obvious in reaction, if you find yourself being elite and you can courteous throughout the either seeking to big hyperlink processes. We carefully enjoyed handling her. I anticipate upcoming a lot more team with DOCFCU and stay a pleasurable affiliate.”

“We called DOCFCU trying to get details about financing. When Denzel answered the phone, I knew he would tune in instead race me off the cell phone. He previously a determination to assist. I informed me the kind from my personal call. Denzel told you he’d browse and have straight back with me. It got below an hour or so to own him to own an enthusiastic address. He had the actual file i so anxiously expected. My husband and i are so grateful getting your!! He’s top-notch, extremely knowledgeable and type.”

“Outstanding customer support from the DOCFCU party representative! I was in the process of to invest in an alternate car and you can got indispensable pointers because of the Jasmine, User Services Associate, about what would be requisite of me personally. She was very diligent and you may elite group. She provided me with the lady direct pointers in case I experienced extra questions. DOCFCU is really fortunate getting Jasmine on their group.”

Tamica try quite beneficial, provided me with some great pointers, and you may handled the borrowed funds for the a simple and you may productive fashion, not my typical expertise in banks and you may fund

“I got nothing but most elite services out-of Tamica, the loan Manager who treated my personal case. Very, thank-you and you will Tamica greatly. I will be sure to tell that it facts to my family and you can family.”

“Residence is Here – Many thanks Company from Commerce FCU! I did not do it in place of you, so we cannot feel pleased! Many thanks for your own assistance, diligence, and operate in kissing household feel our house.”

She contacted you throughout the a forged be sure is cashed out-of our very own membership and you will punctually fixed the issue

“We would like to generally share all of our really love into recommendations we received a week ago out-of Lisa M. We desired to commend their excellent commitment to higher customer care.”

“I’m very pleased so you can Carina and you will Octavia, and so satisfied of the its union and you will professionalism. They proactively achieved out over help me to decide a remedy to help get my personal HELOC money in time to purchase the work that needed to be carried out in my house so you’re able to be ready for us to transfer to. Thank you so much, Evan, to possess top for example an effective party!”

“I ran toward Silver Spring department for my banking requires and you may DeVonna therefore the cluster gave me ideal support service experience I could’ve previously asked for. I wish to thank new Department Director, Arlene, for her outstanding management. We have shared my great skills with lots of friends and family, guaranteeing these to thought signing up for this amazing party. “

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